Plans and Pricing

Reputation Monitoring

Monitor scope

What is monitored? An entity is a business, brand, competitor, slogan, individual, or other concept such as our lead generation channel.

Track mentions on restaurant and hotel directory listings

Including Yelp, Booking, UrbanSpoon, Menuism, Google Places, etc.

Track mentions on Twitter, Facebook and Google+

Keep an eye on any Twitter conversation and on public Facebook and Google+ pages as well as private pages in your personal network.

Track mentions on other social media, news and blogs

Other social media and networks include YouTube, Flickr, MySpace, LinkedIn, Metacafe, Vimeo, etc.

Sentiment analysis (positive, neutral, negative)

Sentiment analysis (also known as opinion mining) automatically determines the customer evaluation of your venue by analyzing the content of the review.

Display positive mentions on your website

Display the InfoGlutton universal widget on your blog, web page, iGoogle page and more.

Reputation Dashboard

Online dashboard and reports

Get entire mention history, graphs, trends and publication tools in a unified dashboard.

Email reports

Get a full report in your mailbox on a daily basis (or more often). You can choose to ignore items published by yourself and/or your staff.

Team workflow

Add tags (labels) to document for follow-up, team workflow and filtering.

Swix Analytics

Track over 75 social media metrics using Swix

Online Community Management

InfoGlutton Opportunity

If you manage a Twitter account, you will receive daily email summaries containing conversation opportunities (Twitter users looking for recommendations and Twitter users visiting your city).

Publish on Facebook

Share mentions on one or multiple Facebook wall(s) with one click.

Publish on Twitter

Share mentions on one or multiple Twitter feed(s) with one click.

Online Community Management

Community-building and online branding: our community managers will create and update a Facebook page, post on Twitter, answer comments, engage with your customers, attract new ones, etc. We will work with you to develop a great community management strategy.

Support

Email

Response within 2 business days

Phone

8am to 5pm EST